What is an Importer of Record (IOR)?
The Importer of Record (IOR) is the entity or individual responsible for ensuring that imported goods comply with all customs regulations in the destination country. The IOR is typically named on import documentation and handles customs, duties, taxes, and compliance with local laws on behalf the client.
What are the Key Responsibilities of (IOR)?
Filing customs declarations, paying import duties, taxes (e.g., VAT, GST), and fees. Ensuring compliance with import regulations (e.g., product standards, permits). Maintaining records for audits.
Who Can Be an IOR ?
The buyer, a logistics provider, or a third-party service acting on behalf of the importer. In some cases, companies use IOR service providers to act as the legal importer in countries where they lack a legal entity. Example: AUS. company shipping electronics to Germany may hire an IOR service to handle customs clearance in the EU, ensuring compliance with EU regulations without establishing a local entity.
Why do I need an Importer of Record?
Using an Importer of Record streamlines the international shipping process and ensures compliance with local regulations. It saves you time, reduces risks, and helps avoid costly customs delays.
What services do you offer as an Importer of Record?
We provide end-to-end global logistics services, including customs clearance, duty and tax calculations, compliance documentation, shipping coordination, and delivery to your desired destination.
How does the Importer of Record process work?
Once you provide us with the necessary details about your shipment, we take care of all the paperwork, clearances, and payments required for customs. We ensure your goods are compliant and delivered smoothly.
Which countries do you cover with your Importer of Record services?
We offer Importer of Record services in numerous countries worldwide. Our global network of partners and experts enables us to facilitate imports in many regions.
Can you assist with both small and large shipments?
Yes, we handle shipments of various sizes, from small parcels to large-scale cargo, in all types of transportation (airfreight, sea freight, ground freight, and courier services). Our expertise ensures that your shipments, regardless of size, adhere to all regulations. We provide white glove services.
Will you advise on duties and taxes for each specific country?
Our experienced team calculates customs duties and taxes based on the destination country’s regulations and the type of goods being imported. We strive to provide accurate estimates to prevent unexpected costs.
Can you handle time-sensitive shipments?
Absolutely, we offer expedited services for time-sensitive shipments. Our team understands the importance of meeting deadlines and will work to get your goods delivered on time.
How do I get started with an IOR service and what information do you need from me to assist with my shipment?
Getting started is easy. Simply reach out to our team via phone or email, and one of our dedicated representatives will guide you through the process and gather the required information. To provide accurate Importer of Record services, we’ll need details about the shipment’s origin, destination, contents (weights and dimensions), value and any technical specifications if available.
What separates you from other logistics providers?
Our in-depth knowledge of global import regulations, strong network of partners, and commitment to exceptional customer service set us apart. We aim to make international shipping hassle-free for our clients.
